Contract: Three roles abailable:

                 2 X Permanent, Full-Time (37.5 hours per week)

                 1 X Part-Time (22.5 hours per week) – flexibility of working pattern

Salary: £25,585.20 - £31,239.21 per annum

Closing Date: 10th October 2025

This role requires you to work across dispersed sites in an around Manchester boroughs. 

Interviews will be held w/c 13th October 2025 

Please note, we may close this advert early if we receive a high volume of applications.

Centrepoint, the UK’s leading youth homelessness charity, is looking for an Early Help Support Officer to join our Manchester Team.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 15,000 young people each year.

This role sits within our brand new Early and Extra Help service, which provides targeted support to young people at risk of homelessness due to family or tenancy breakdown. The team works closely with families, landlords, and community partners to deliver accredited mediation, tenancy support, and outreach services.

About you

• Effective communicator with natural ability to facilitate open and honest conversations.
• Able decision maker with a can-do attitude.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.
• UK Driving License and access to a vehicle is desirable.

What you’ll be doing

• Deliver accredited family mediation and reparation support to young people and families.
• Provide tenancy support to young people at risk of eviction.
• Support outreach and drop-in sessions across priority wards and 4 hubs, Longsight, Crossacres (Sharston), Woodville (Cheetham Hill) and Sacred Heart (Gorton, Abbey Hey and Openshaw)
• Maintain accurate records and contribute to data reporting. 
• Liaise with families, landlords, and community partners to coordinate support.
• Assist in the delivery of drop-ins and workshops.
• Promote safeguarding and follow Centrepoint’s policies.
• Participate in reflective practice, supervision, and training.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Early Help Support Officer, click ‘Apply’ now!