Creative Content Officer 

Location: Aldgate, London 
Contract: 37.5, permanent 
Salary: £31,000 per annum 
Closing date: 5TH November 
Interviews will be held w/c: 16th November 

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Creative Content Officer to join our high-performing Communications and Campaigns team based in Aldgate, London. 

About us 

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037. 

Together with our partners, we support over 16,000 young people each year. 

Our content brings Centrepoint’s work to life, helping people understand youth homelessness and inspiring them to take action. Working with colleagues across fundraising, campaigns, communications and brand, you’ll create content that shares our impact and puts young people’s voices at its heart. 

Centrepoint operates a hybrid working model, with a minimum of 50% of your working week spent in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). For colleagues on different contracts, including part-time or compressed contracts, this will be adjusted accordingly. 

About you 

You’re a creative, hands-on storyteller who enjoys taking an idea from initial brief through to finished content. You can turn stories into engaging videos, photographs, graphics and written content, adapting your approach for different audiences and channels. 

You’ll bring strong video production skills, with the confidence to plan, film and edit compelling content, alongside the versatility to work across other creative formats. You know what works for social and how to tell a brand’s story. And you’re comfortable interviewing contributors, building trust and helping people share their experiences sensitively. 

Organised and collaborative, you can manage competing deadlines, bring fresh ideas and produce high-quality work with speed and care. 

What you’ll be doing 

• Creating engaging, accessible video, photography, graphics, written stories and digital assets for social media, website, PR and campaigns. 

• Planning, filming and editing video, and capturing photography at Centrepoint services, events and activities. 

• Interviewing young people and colleagues to gather authentic stories, quotes and case studies. 

• Building a steady pipeline of content opportunities that supports fundraising, campaigning, communications and brand activity. 

• Turning creative briefs into audience-focused content, keeping work consistent with our brand, tone of voice and accessibility standards. 

• Organising digital content libraries and ensuring content meets safeguarding, consent and data protection requirements. 

• Using content performance insights and emerging trends to suggest fresh ideas and improve audience engagement. 

What we’d be looking for from you… 

• Experience creating content across video, photography, graphics and writing. 

• Strong practical video skills, including filming, editing and producing finished content for different digital channels. 

• Photography skills and experience using creative software and tools to produce and edit content. 

• Excellent writing and storytelling skills, with the ability to adapt content for different audiences and purposes. 

• Experience interviewing contributors and gathering stories sensitively, with an understanding of ethical storytelling, consent and safeguarding. 

• Experience working collaboratively with different stakeholders and delivering content from brief to completion. 

• Strong organisational skills, attention to detail and the ability to manage multiple requests and deadlines. 

Experience within a charity or purpose-led organisation, or creating content with young people, would be welcome. 

Why join Centrepoint? 

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including: 

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days. 

• Healthcare cash plan covering the costs of a wide range of medical treatment, including dental, optical, complementary and alternative therapies. 

• Private medical insurance. 

• Employer pension contributions of 5%. 

• Access to Cycle 2 Work loan scheme. 

• An interest-free travel loan. 

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation. 

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice. 

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment. 

Our approach to applications 

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. We do ask that all examples and statements included must be truthful, accurate and based on your own experience. 

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice. 

Don’t miss out on this fantastic opportunity to join our team as a Creative Content Officer — click ‘Apply’ now!